Shipping policy

SHIPPING POLICY
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Local delivery

We offer free local delivery to the postcodes accepted by our checkout, with a minimum order value of £42.75. Deliveries run Monday to Saturday. We normally aim to deliver within 1–2 working days after accepting your order; we will contact you to agree your delivery day. We will agree any different delivery timescale with you.

Please provide a working contact number and tell us about steps, slopes, gravel, narrow gates or other access restrictions. We deliver to an agreed, accessible delivery point. If we cannot safely reach that point, we will contact you to agree the next step. We will not add an unagreed delivery charge.

Free collection

Collect from Nethercote Woodland, Snarestone Road, Newton Burgoland, Leicestershire, LE67 2SN. Orders are usually ready within one hour during the opening hours shown at checkout. Please wait for your ready-to-collect notification before travelling. For the woodland entrance, use what3words: genius.twin.ticking.